Annual Maintenance Contract (AMC) for CCTV Surveillance System A CCTV system basically comes with the products such as Camera, DVR/ NVR, Hard Disk, Monitor, Cables, PoE Switches, Media Converters, Extenders, Access Points, Connectors and many items depending on its design complexity. At any given point in time, we should ensure all these products are working fine to make sure the system is recording the incidents. Now for a CCTV AMC the service provider should frequently inspect all the products mentioned above. If there is any problem/ fault identified in any of the CCTV products the service provider has to take necessary actions to rectify the fault. It also involves taking care of the backup of the recording and helping the customer to inspect the footage when required. AMC for CCTV camera can also be served in two types comprehensive and non-comprehensive.